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The Cumberland, London

location_on1 Great Cumberland Place

petsNo petsfamily_restroomFamily-friendlyflightNear LHR

luxurymodern designurban chicstar8.6Excellent

business_centerBest for business

Concierge Verdict

"The Cumberland, London offers luxurious rooms and a prime Marble Arch location with excellent access to city attractions and a vibrant dining experience. While guests appreciate the modern design and amenities, some have noted concerns regarding elevator wait times and occasional room maintenance."

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Guest rating

8.6 · 16.9k reviews

groups

Best for

Business

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Moderate

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Excellent location
·Friendly staff

infoWatch for

·Poor cleanliness
·Small room sizes

Score by category

Cleanliness7.3

Service9.8

Location10.0

Room Quality7.3

Amenities7.8

Value for Money7.8

Food and Beverage9.3

Overall Experience9.3

Quick Facts

spaSpaelectrical_servicesEV charging

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What guests love

+Luxurious rooms with award-winning design
+Prime location at Marble Arch
+Vibrant dining with live music
+Excellent access to shopping and landmarks
+Extensive conference and meeting facilities

info

Know before you go

!Long wait times for elevators
!Limited room views
!Occasional maintenance issues
!Mixed reviews on staff interactions

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circleExcellent access to shopping, landmarks, and public transport at its doorstep.	Explore nearby Oxford Street and Hyde Park on foot.
Safety	check_circleLocated in a well-trafficked area near major London attractions, generally safe.	Remain aware of surroundings in busy tourist areas.
Staff Service	warningStaff service receives mixed reviews, ranging from friendly to less positive interactions by guests.

Live Music DiningAmerican CuisineCoffee ShopRoom ServiceLuxurious DesignAir-conditioned

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About this property

Luxurious Rooms and Modern Facilities The Cumberland Hotel boasts 900 luxurious rooms with award-winning design, ensuring comfort and style for every guest. Our modern facilities cater to all your needs, providing a seamless and enjoyable stay in the heart of central London. SOUND London Dining Experience Immerse yourself in the vibrant music scene at SOUND London, our premier live entertainment and dining destination. Indulge in American-inspired cuisine while enjoying nightly live music performances by top talents. Treat yourself to a 2-course set menu paired with a signature cocktail for a truly unforgettable dining experience. Prime Location and Access Located at Marble Arch, where Oxford Street meets Park Lane, our hotel offers prime access to top shopping destinations, museums, and iconic landmarks. With a London Underground station at our doorstep, exploring the capital city has never been easier. Book your London getaway at The Cumberland Hotel and let us create the perfect soundtrack for your stay.

Location Intelligence

Neighborhood at a glance

restaurant37restaurants

local_cafe10cafés

local_bar5bars

shopping_bag74shops

attractions28attractions

Location Lens

Getting Around

subway

Nearest metro

53 m

1-min walk · 6 lines within 500 m

directions_walk

Walkability

Walkable

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

wifiFree WiFi

restaurantRestaurant

fitness_centerGym

fitness_centerFitness Center

spaSpa & Wellness

spaSpa

local_barBar/Lounge

beach_accessBeach Access

petsPet Friendly

countertopsKitchen/Kitchenette

room_serviceRoom Service

self_improvementYoga/Meditation

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Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

Please note that all rooms at the property are nonsmoking. Please note that all children's cots are available upon prior request only. You can make this request at the time of booking via the 'Special Request' box. The name on the credit card used for the booking should correspond to the guest staying at the property, and must be presented upon check-in. For advance purchase rates, the card you booked with must be presented on arrival, along with a photo ID. Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises. If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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