starstarstarstarstar

One&Only Cape Town

location_onDock Road, Victoria & Alfred Waterfront

apartmentResortspetsNo petsfamily_restroomFamily-friendlyflightNear CPT

luxurywellness spafamily friendlyurban chicstar9.4Excellent

family_restroomBest for families

Concierge Verdict

"One&Only Cape Town is a 5-star luxury hotel offering elegant accommodation with spectacular Table Mountain views and a full-service spa. It provides extensive family-friendly amenities and gourmet dining, making it ideal for both leisure and business travelers. While praised for its service and location, some guests noted concerns regarding parking and breakfast cost."

star

Guest rating

9.4 · 671 reviews

groups

Best for

Families

schedule

Ideal stay

Extended

graphic_eq

Noise level

Quiet

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Exceptional, attentive staff and personalised service
·Excellent location and proximity to attractions (VNA)
·Fantastic pool area and strong spa/facilities
·Beautiful rooms with good size and nice views
·Very good breakfast and memorable in-room dining experiences

infoWatch for

·Inconsistent attention/service for some bookings (Booking.com reservation issue)
·Cigarette smell in at least one room affecting cleanliness perception
·Limited menu/food variety for some guests' palates
·Some staff displayed arrogance in places; bar closed early for night-owls

Score by category

Cleanliness8.6

Service10.0

Location9.8

Room Quality9.2

Amenities9.6

Value for Money9.1

Food and Beverage8.9

Overall Experience10.0

Quick Facts

directions_walkWalkable 5/10poolPoolspaSpaelectrical_servicesEV charginggraphic_eqModeratecalendar_todayIdeal: Weekend

thumb_up

What guests love

+Luxurious rooms with Table Mountain views
+Full-service spa and infinity pool
+Exceptional family-friendly amenities
+Gourmet dining options including Nobu
+Prime V&A Waterfront location

info

Know before you go

!Limited parking availability
!Cost of breakfast
!Room lighting system issues
!Perceived lack of value for money

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circleExcellent for accessing major tourist attractions, dining, and shopping at the V&A Waterfront.	Explore the vibrant V&A Waterfront on foot to discover its many offerings.
Safety	verified_userLocated in the very safe and popular V&A Waterfront area, known for its security.	Feel comfortable enjoying walks around the waterfront both day and night.
Staff Service	check_circleStaff service is frequently praised for being friendly, helpful, and providing excellent service.

Fine DiningLocal CuisineRoom ServicePoolside DiningPrivate BalconiesMountain Views

lock

Sign in to see walkability scores, safety ratings, and AI-curated insights for this hotel.

Free forever — no credit card needed

About this property

Luxurious Accommodation with Spectacular Views Situated on the V&A Waterfront, One&Only Cape Town offers elegant rooms with private balconies and stunning views of Table Mountain. Each room features a marble bathroom with a rain shower and separate bath, ensuring a luxurious stay. Relaxation and Recreation Guests can unwind at the spa with a sauna and various massage options, or enjoy the outdoor infinity pool and sun-lounger terrace. The modern gym and movie/game lounge provide additional entertainment and relaxation options. Family-Friendly Amenities Families will appreciate the fully-supervised children's programs, computer area, and secure garden space. With dining options like the Nobu restaurant and proximity to the Cape Town International Convention Center, One&Only Cape Town caters to all types of travelers. Book now to experience luxury and comfort at One&Only Cape Town!

Location Intelligence

Location Lens

Getting Around

directions_walk

Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

poolSwimming Pool

wifiFree WiFi

poolOutdoor Pool

local_parkingParking

poolIndoor Pool

Free Parking

restaurantRestaurant

fitness_centerGym

fitness_centerFitness Center

spaSpa & Wellness

spaSpa

info

Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

credit_card

Card recommendations appear once you arrive here from a search result with a rate.

Back to search

Ask AI · this hotel

Specific question? Skip the FAQ.

Grounded in property data and reviews.

Beta

lock

Sign in to see AI-curated local intel — neighborhood vibe, dining tips, and recent guest reviews.

Free forever — no credit card needed