starstarstaraccor

Mercure Hotel Windhoek

location_onCorner Auas & Aviation Rd

petsNo petsfamily_restroomFamily-friendlyflightNear ERS

family friendlywellness spabusinessstar7.6Good

family_restroomBest for families

Concierge Verdict

"The Mercure Hotel Windhoek is a comfortable 3-star property offering a relaxing stay with a full-service spa, outdoor pool, and family-friendly amenities. Its convenient location near the airport and a mall makes it suitable for both leisure and business travelers, despite some minor concerns regarding parking and room consistency."

star

Guest rating

7.6 · 311 reviews

groups

Best for

Families

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Quiet

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Friendly, helpful staff (reception and shuttle)
·Good/varied breakfast
·Convenient, central location
·Clean/tidy reception areas and quiet atmosphere
·Airport shuttle and multiple on-site restaurants
·Big-screen TV and generally comfortable stays

infoWatch for

·Price perceived as high; value for money concerns
·Rooms aging: outdated furniture, bathrooms need renovation
·Breakfast sometimes cold and coffee poor for some guests
·No tap near WC for cleaning after tissue; toilet stains/smell reported
·Pool closing at sunset; minibar items not always replenished
·Occasional problematic service incidents around payment/deposits

Score by category

Cleanliness7.4

Service8.8

Location8.6

Room Quality6.6

Amenities7.6

Value for Money6.0

Food and Beverage8.0

Overall Experience7.8

Quick Facts

poolPoolspaSpaelectrical_servicesEV charginggraphic_eqModeratecalendar_todayIdeal: Short-Stay

thumb_up

What guests love

+Refreshing outdoor pool and terrace
+Full-service spa and fitness center
+Family-friendly amenities including playground
+Convenient location near mall and airport
+Restaurant, bar, and coffee shop on-site

info

Know before you go

!Overpriced taxi recommendations reported
!Limited parking availability
!Mixed quality between renovated and older rooms

Summary Snapshot

Category	Assessment	Recommendation
Walkability	warningConveniently located near a mall and stadium, offering some local access but not explicitly described as highly walkable for leisure.	Consider using shuttle services or taxis for broader exploration of Windhoek.
Safety	check_circleNo specific safety concerns are mentioned, suggesting a typical safe urban hotel environment.	Exercise general urban precautions, especially when out at night.
Staff Service	check_circleStaff service is generally described as friendly and polite, contributing to a pleasant guest experience.

RestaurantBarRoom ServiceCoffee ShopFree WiFiFlat-screen TVs

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About this property

Relax in Style at Mercure Hotel Windhoek Outdoor Pool and Family-Friendly Amenities: Dive into our refreshing outdoor pool or let the kids play in the children's playground while you unwind on the terrace. Delicious Dining and Cozy Bar: Indulge in a scrumptious meal at our restaurant and sip on your favorite drink at the bar, creating unforgettable moments during your stay. Convenience and Comfort: Enjoy modern amenities like free WiFi, private parking, and in-room entertainment. Plus, with tea and coffee facilities in each room, feel at home throughout your stay. Experience comfort and convenience at Mercure Hotel Windhoek - Book your stay now!

Location Intelligence

Location Lens

Getting Around

directions_walk

Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

poolSwimming Pool

wifiFree WiFi

poolOutdoor Pool

local_parkingParking

poolIndoor Pool

Free Parking

restaurantRestaurant

fitness_centerGym

fitness_centerFitness Center

spaSpa & Wellness

spaSpa

local_barRooftop Bar

info

Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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