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JEN Singapore Orchardgateway by Shangri-La

location_on277 Orchard Road #10-01

petsNo petsfamily_restroomFamily-friendlyflightNear SIN

modern designurban chicfoodiebusinessstar8.7Excellent

Concierge Verdict

"JEN Singapore Orchardgateway offers stunning city views from its rooftop infinity pool and a prime Orchard Road location. It provides a modern, vibrant urban experience with good amenities, though some guests found it expensive or noted uncomfortable beds."

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Guest rating

8.7 · 9.0k reviews

groups

Best for

Solo

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Moderate

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Great location
·Excellent service

infoWatch for

·Too expensive
·Dated bathroom design

Score by category

Cleanliness8.2

Service9.1

Location9.2

Room Quality8.1

Amenities8.7

Value for Money8.6

Food and Beverage8.7

Overall Experience9.1

Quick Facts

directions_walkWalkable 5/10poolPoolelectrical_servicesEV charging

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What guests love

+Panoramic city views from rooftop
+Infinity-edged pool with city views
+Convenient Orchard Road location
+Easy access to public transport
+Modern amenities, free WiFi

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Know before you go

!Can be expensive for some
!Mentions of uncomfortable beds
!Joint rooms were missing

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circleExcellent for shopping, dining, and public transport access.	Explore the vibrant Orchard Road on foot.
Safety	check_circleLocated in a well-trafficked commercial district, generally safe.	Standard urban precautions are recommended, especially at night.
Staff Service	warningService is generally good, but some guests reported issues with front desk staff.

RestaurantSnack BarRoom ServiceSpecial DietsAir ConditioningFree WiFi

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About this property

Panoramic City Views Enjoy breathtaking vistas of the city skyline from our rooftop space and infinity-edged pool. Convenient Location Located in the heart of Orchard Road, with easy access to public transport and nearby shopping and entertainment areas. Modern Amenities With free WiFi, fully air-conditioned rooms, and a fitness centre, we ensure a comfortable stay for all guests. To book your stay at JEN Singapore Orchardgateway by Shangri-La and experience the best of Singapore, visit our website now!

Location Intelligence

Location Lens

Getting Around

directions_walk

Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

poolSwimming Pool

wifiFree WiFi

poolOutdoor Pool

local_parkingParking

poolIndoor Pool

Free Parking

restaurantRestaurant

fitness_centerGym

fitness_centerFitness Center

spaSpa & Wellness

spaSpa

local_barRooftop Bar

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Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

Please note that the swimming pool's operating hours are from 06:00 to 23:00. A deposit may be required at the property.

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